• Anthropic measures agent autonomy: Anthropic released new research on how to measure and evaluate how independently AI agents operate — a sign that agent reliability and safety are becoming front-and-center as businesses deploy more autonomous systems.
https://www.anthropic.com/research/measuring-agent-autonomy
• PwC warns on AI in customer experience: PwC’s 2025 Customer Experience Survey highlights that while AI is reshaping CX, customers still value human interaction — a reminder not to let automation erode trust.
https://www.pwc.com/us/en/services/consulting/business-transformation/library/2025-customer-experience-survey.html
• Google launches Lyria 3 in Gemini: Google introduced Lyria 3, expanding music generation capabilities inside Gemini — opening new doors for small businesses creating custom audio, brand soundtracks, or social media content without a studio.
https://blog.google/innovation-and-ai/products/gemini-app/lyria-3/
• Anthropic announces Claude Sonnet 4.6: Claude Sonnet 4.6 brings improvements in reasoning, coding, and tool use — meaning faster, more capable AI assistants for everyday business workflows.
https://www.anthropic.com/news/claude-sonnet-4-6
• NotebookLM expands sharing features: NotebookLM shared updates hinting at broader collaboration capabilities — making it easier for teams to create shared AI-powered research hubs.
https://x.com/notebooklm/status/2023851190102986970
• OpenClaw shows open-source agent experimentation: OpenClaw demonstrates continued momentum in open agent frameworks — signaling that customizable AI systems are becoming more accessible outside large tech companies.
https://steipete.me/posts/2026/openclaw
• OpenAI–Jony Ive device delayed: The much-discussed AI hardware project designed by Jony Ive has reportedly been delayed to 2027 — a reminder that the “AI wearable” future may take longer to materialize.
https://www.macrumors.com/2026/02/10/openais-jony-ive-designed-device-delayed-to-2027/
Each of these shifts points to the same trend: AI is becoming more capable, more creative, and more autonomous — but the real opportunity for small businesses is thoughtful integration. The edge won’t come from adopting every new tool. It will come from using the right ones to free up time, protect trust, and improve how you serve people.